20 Crucial Mistakes to Avoid on Your Website - WordPress Support Brisbane

20 Crucial Mistakes to Avoid on Your Website

Creating a website can feel like navigating a wild jungle, full of possibilities and pitfalls. For small business owners, your website is more than just a digital brochure; it’s often the first impression potential customers have of your brand. Hence, it’s critical to make that impression count. Let’s dive into 20 crucial mistakes you should avoid when crafting your online presence, ensuring that your site effectively represents your business and adheres to key Australian standards.

1. Poor Navigation

Your website’s navigation should be intuitive. If visitors can’t find what they’re looking for quickly, they are likely to leave. Stick to a simple menu structure, ensuring that key pages are easily accessible.

2. Overly Long Loading Times

In today’s fast-paced world, patience is in short supply. Pages should load within a few seconds. If your site is slow, consider optimising images and minimising heavy scripts.

3. Non-Responsive Design

More and more Australians are browsing the web on mobile devices. Ensure your website is responsive and looks great on any screen size, from desktops to smartphones.

4. Cluttered Layout

A chaotic design can confuse visitors. Keep the layout clean and organised. Use white space strategically to allow elements to breathe and to guide the user’s eye.

5. Outdated Content

Nothing screams ‘neglect’ like outdated information. Regularly update your content to keep it relevant and engaging. This includes blog posts, product information, and contact details.

6. Ignoring SEO

If you’re not optimising for search engines, you’re missing out on potential traffic. Use relevant keywords, write meta descriptions, and create quality content to improve your visibility.

7. Broken Links

Broken links frustrate users and harm your site’s credibility. Regularly check for any dead links and fix them promptly to maintain user trust.

8. Lack of Contact Information

Your website should make it easy for customers to get in touch. Display your contact information prominently — phone number, email, and physical address — to build trust and facilitate communication.

9. Too Much Text

Large blocks of text can be overwhelming. Break content into bite-sized pieces with headings, bullet points, and visuals to make it more digestible.

10. No Clear Call-To-Action (CTA)

Every page should guide users towards taking action, whether it’s signing up for a newsletter or purchasing a product. Make your CTAs clear and compelling.

11. Generic Stock Images

While stock images can be useful, over-reliance on them can make your site feel impersonal. Invest in high-quality, unique images that represent your brand effectively.

12. Ignoring Accessibility

Creating an accessible website is not just a nice-to-have; it’s a requirement under Australian law. Ensure that everyone, including those with disabilities, can navigate your site easily.

13. Not Considering Localisation

If you’re targeting a local market, such as in Australia, make sure your content reflects local culture, language, and SEO practices to connect better with your audience.

14. Unclear Branding

Your branding should be evident through design, colour schemes, and messaging. Stay consistent across all platforms so that customers can easily recognise your brand.

15. Ignoring Analytics

Understanding your website’s performance is crucial. Use tools like Google Analytics to track user behaviour and make informed decisions for improvements.

16. Complicated Checkout Process

If you run an e-commerce site, a complicated checkout process can turn customers away. Simplify this process to improve conversions.

17. Not Being Social Media Savvy

Integrating social media can boost engagement and visibility. Ensure you have social share buttons and are active on platforms that your audience frequents.

18. Not Having a Privacy Policy

With increasing concerns about data privacy, having a clear privacy policy is essential. It reassures customers that their data is safe and you are compliant with Australian privacy laws.

19. Disregarding User Experience (UX)

A smooth UX is critical. Consider conducting usability testing to gather feedback and improve the overall experience for your visitors.

20. Lacking a Blog or Content Strategy

A blog can establish your authority and improve SEO. Regularly publish relevant content that addresses your audience’s needs and queries.

Get Professional Help with Your Website

Creating and maintaining a website can be overwhelming, especially for small business owners juggling multiple responsibilities. At Now Technology Systems, we specialise in providing tailored web design solutions that not only avoid these common pitfalls but also align with Australian regulations and standards. Our team of experts will work closely with you to understand your business goals and create a stunning, user-friendly website that reflects your brand and drives results. Whether you need a complete website overhaul or just minor adjustments, we are here to support you every step of the way. Let us help you make your digital presence as professional and inviting as your physical location. Visit us at Now Technology Systems and take the first step towards an exceptional online experience.



Now Technology Systems offers comprehensive web solutions, including visually pleasing web design, expert WordPress support, seamless eCommerce solutions, and professional video production and editing.

We also specialise in WordPress website design, wooCommerce online store, WordPress support, Local SEO services, Video multi-language translation, subtitling, voice-over, Google Ads management, and fast managed web hosting to ensure your website is effective and easy to find.

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